Question 1

How does PestMatch work?

Accepted Answer

Tell us your pest problem — or snap a photo for our free AI to identify it. Vetted local pros send you free, no-obligation quotes to compare. Choose your favourite and book.

Question 2

Is it free to get a quote?

Accepted Answer

Yes — quotes are completely free and no obligation. You only pay the pro you choose.

Question 3

How does the AI pest identification work, and how accurate is it?

Accepted Answer

Snap a photo and our AI compares it against common UK pests, returning its best guess with a confidence score. You confirm before we do anything else. It's great on common pests but isn't a substitute for a professional inspection.

Question 4

Are the pest controllers verified?

Accepted Answer

Yes. We check qualifications, insurance and ID before a pro can quote on PestMatch.

Question 5

Can I choose someone who uses an unmarked vehicle?

Accepted Answer

Yes — filter for discreet, unmarked-vehicle pros when you compare quotes.

Question 6

Do I need an account?

Accepted Answer

No account is needed to identify a pest. You'll need a quick free account to receive quotes and book.

Question 7

How do I pay?

Accepted Answer

For now, you pay the pro you choose directly. In-app payment is coming soon.

Question 8

How quickly can someone come out?

Accepted Answer

It depends on local pro availability. Mark your job as urgent when you post to prioritise faster responders.

Question 9

I'm a pest controller — how do I join?

Accepted Answer

Head to our For Pest Controllers page to join free and get verified.

Your questions, answered.

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