Pest Controller Terms of Website Use

Company Number: 17415469

This Terms of Website Use (together with the documents referred to within it) sets out the terms on which you, as a pest controller, may make use of our website pestmatch.co.uk (“our site”), whether as a guest or a registered user. Use of our site includes accessing, browsing, or registering to use our site.

Please read these terms carefully before using our site. We recommend printing or saving a copy for future reference.

By using our site, you confirm that you accept these terms of use and agree to comply with them.

If you do not agree to these terms, you must not use our site.

1. Other Applicable Terms

These Terms of Website Use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy
• Our Terms & Conditions
• Our Pest Controller Agreement
• Our Verification Policy
• Our Review Policy
• Our Cancellation & Refund Policy

By registering as a pest controller, you agree to comply with all applicable policies.

2. Changes to These Terms

We may revise these terms at any time by updating this page.

Please check this page regularly to ensure you understand any changes, as they are legally binding on you.

3. Changes to Our Site

We may update our site from time to time and may change the content at any time. Please note that any content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

4. Accessing Our Site

Our site is made available free of charge to homeowners.

Pest controllers pay a subscription fee to access leads and use the platform.

We do not guarantee that our site, or any content on it, will always be available or uninterrupted. Access is permitted on a temporary basis. We may suspend, withdraw, discontinue, or change all or any part of our site without notice.

We will not be liable to you if our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary to access our site.

5. Registration Requirements for Pest Controllers

To open a pest controller account and purchase leads, you must provide:

• Valid debit or credit card details registered to your account
• Full contact details including telephone number
• Proof of valid public liability insurance
• Proof of relevant qualifications, memberships, or certifications (where applicable)

You confirm that all information provided is accurate, complete, and up to date.

We reserve the right to request updated documentation at any time.

Failure to provide required documents may result in suspension or removal from the platform.

6. Responsibility for Account Access

You are responsible for ensuring that:

• Your login details remain confidential
• No unauthorised person accesses your account
• All persons using your account comply with these terms

If you believe your account has been compromised, you must notify us immediately at:

accounts@pestmatch.co.uk

7. Prohibited Use

You must not:

• Use our site for unlawful purposes
• Misrepresent your qualifications, insurance, or identity
• Attempt to gain unauthorised access to our systems
• Introduce viruses, malware, or harmful code
• Interfere with the proper functioning of the site

We reserve the right to suspend or terminate your account for any breach of these terms.

8. No Guarantee of Leads or Work

PESTMATCH.CO.UK provides an introduction platform only.

We do not guarantee:

• The number of leads you will receive
• The quality of leads
• That homeowners will respond
• That work will be secured

Your subscription grants access to the platform and allocated leads, not guaranteed work.

9. Liability

PESTMATCH.CO.UK is not liable for:

• Loss of income
• Loss of business
• Loss of reputation
• Disputes with homeowners
• Work quality or outcomes
• Any agreements made between you and homeowners

All responsibility lies solely between you and the homeowner once contact is made.

10. Suspension or Termination

We may suspend or terminate your account if:

• You fail to provide required documentation
• Your insurance lapses
• You receive repeated complaints
• You breach any of our policies
• You misuse the platform

No refunds will be issued for suspensions or terminations.

11. Contact

For questions regarding these Terms of Website Use:

contact@pestmatch.co.uk

accounts@pestmatch.co.uk